Confidential project · Information architecture
I redesigned a document hierarchy so people could find what they needed.
The client name stays private. The useful story is the systems work: understanding a complex document set, defining a clearer hierarchy, and making the structure easier to navigate and maintain.
- Role
- Web Developer
- Scope
- Client documentation system
- Focus
- Hierarchy, findability, maintenance
- What was the challenge?
- A growing document collection needed clearer relationships and navigation paths.
- What did I contribute?
- A practical hierarchy that grouped information around how people actually look for it.
- What did I protect?
- Confidential client names, document contents, permissions, and internal processes.
- How did I work?
- Inventory, grouping, naming, edge-case review, and implementation-aware iteration.
What I contributed
Structure that reduces the effort required to find and maintain information.
Content inventory
Mapped document types, relationships, duplication, and the paths people used to reach information.
Hierarchy design
Created a clearer organization and naming model without exposing confidential document content.
Implementation thinking
Kept the proposed structure realistic for the platform, maintenance workflow, and future additions.
Selected contributions
A systems problem solved through information architecture.
- Audited the existing document structure and identified ambiguous or competing paths.
- Grouped content around understandable user and business relationships.
- Defined a hierarchy that could expand without becoming another flat list.
- Kept the recommendation grounded in what the implementation could support.
How I approach it
- 01
Inventory
Understand the documents, audiences, and existing paths.
- 02
Model
Group related material and define clear parent-child relationships.
- 03
Stress-test
Check exceptions, future growth, and ambiguous categories.
- 04
Translate
Turn the model into an implementation-ready hierarchy.
Why it matters
Good hierarchy makes complex information feel smaller.
- People have clearer starting points.
- Related documents stay connected instead of scattered.
- New material has an intentional place to live.
- Maintenance decisions become more consistent over time.
Have a content system that has outgrown its original structure?